Carlene Hatcher
Capability Examples
Mackie's Example 2 -- Analysis and Reporting
Introduction
This file is a follow up to the first Mackie's Clothing Boutique example.  This example shows analysis and review at the end of Q1. The store has been open for 3 months and sales were good, nearly meeting sales targets for each month and the quarter. However, there is room to learn from this Q1 experience and perform better in the next. As the analysis shows, there are some inconsistencies that need to be corrected and important changes that should be implemented early in the next quarter.