The majority of my past projects have been in:

• Analysis, reporting and tool design in Excel and Access
  
• Analysis in support of strategic decisions
  
• Design, development and implementation of a variety of business improvements
  
• Project controls and performance management

• Investigation and problem solving

• Analysis, research and discovery

• Managing project controls: planning, budgeting, cost/value mix, cost reviews/control, performance monitoring and analysis, mitigating issues as they arise and evaluating performance

• Identification and description of a need, problem or project

• Planning and solution design

• Tool design and development in Excel to facilitate strategy discussions, goal setting and realizing desired outcomes

• Business assessments (efficiency and effectiveness) and recommendations for improvement

• Discovering opportunities to reduce costs so that money can be used in more productive ways

• Process mapping, evaluation and recommendations for improvement

• Business requirements

• Documentation of the above, as well as user and training manuals

• Accounting
  
• Finance
  
• Operations
  
• Marketing
  
• Purchasing
  
• Production
  
• Service
  
• Information Services/IT
  
• Retail sales
  
• Field sales
  
• Sales recruiting and training
  

• Financial Services
  
• Construction
  
• Real Estate
  
• Automotive
• Education
• Government (Purchasing)
• Technology
• Hospitality
• Consulting
• Telecommunications (tower construction)

• Presented with a Certificate of Appreciation for my performance at a high-volume accounting contract role at Intel.

• Chosen by the IT Director and the Purchasing Office Manager to assist with the setup of a new AS400 system, to introduce 240 of the County's 30 departments' staff to the system and to fully train to use the Purchasing module.

• Multiple positions and contract renewals at American Express

• In an organization with 30 departments, centralized purchasing and an 85% incomplete or unfunded requisition submission rate, implementing an education and policy enforcement program cut requisition denials by 63%, saved $14,122/year on this process and attained a 40% efficiency improvement in the requisition to order timeline.

• Saved a telecommunications company (tower construction) $2300/year by implementing cell phone service changes after analyzing the equipment being used in light of current and anticipated needs, evaluating current product/service options, cost and value and negotiating deeper savings with the service representative of the new provider.

• Saved an automotive shop $3300/year on the cost of uploading the monthly data updates by teaching two of their employees to handle the uploads internally and approximately $5000/year more by teaching them how to perform basic hardware and software troubleshooting and resolve simple issues themselves. These two changes resulted in them needing to call for expert help less often, translating to an 80% savings over the previous year’s technology expense.

• Created a 25% improvement in a resort Director's effectiveness by changing the way the five restaurants' and multiple special events' operations data was being acquired, analyzed and reported, making it possible to respond much quicker to change in customer levels, cost and profitability issues. Improved management flexibility through data integration and process realignment, ensuring access to raw operations data two weeks earlier than previously possible. Delivered critical operations KPIs and customer demographics to the Director daily.

• Shortened the employee evaluation process by 80% for executives and upper management by developing an application that standardized and enhanced analysis capabilities.

• Reduced IT work order response time in a college IT department by 75% and solution time by 50% with the creation of an IT Support Ticket tracking and resolution system.

• Standardized data at American Express to determine state of readiness for migration. Developed governance reports and training materials.

• Increased team productivity and reporting capability in a case management department by 50% with a case tracking and reporting tool.

• Implemented Timberline for a small business

• Assisted with a county government financial system implementation

• Improved system acceptance 20% by helping employees understand the new system's benefits to them and their clients

• Supplied management with financial, operational and performance insight through concise reporting and forecasting in the construction and hospitality industries.

• Created an Excel workbook that turned static inventory and spend data into a dynamic presentation tool using pivot tables, vlookups and macros.

• Versatile professional capable of wearing multiple hats or focusing on a specific task or problem solution

• Reliable, productive work ethic

• Strong team contributor

• Responsible and accountable

• Excellent time and task manager, setting and realigning priorities as needed

• Critical thinker with solid decision-making skills

• Problem solving experience to locate, document and mitigate/eliminate issues

• Organized, efficient and effective

• Active listener and good communicator

• Work Style:
  • clean, organized workspace
  • prioritize my workload
  • plan ahead and batch my work for efficiency
  • goal and results mindset, while attending to the details